Pickup Instructions

Congratulations on becoming a Banana Slug! Your first student ID card is FREE! If you have submitted a photo through CloudCard, and your photo was approved, your card will be ready for you. Please see the instructions below.

Remember to bring a government issued ID along with your student or employee ID number at the time of pick up.

New Student Starting Summer Quarter
  • In June: If you are living on campus: at the Crown & Merrill Housing and Residential Education Office. Hours of operation are from 9am-4pm Monday through Friday. If you are living off-campus: at the ID Card Services Office located on the second floor of the Bay Tree Campus Store after the first day of Session 1, 8-wk, 10-wk classes.
  • In July: If you are living on campus: Crown & Merrill Housing and Residential Education Office. Hours of operation are from 9am-4pm Monday through Friday. If you are living off-campus: at the ID Card Services Office located on the second floor of the Bay Tree Campus Store after the first day of Session 2 classes.

New Student Starting Fall Quarter
  • If you are moving in before 9/21: at your College Housing Office location where you live. Hours of operation are from 9am-4pm Monday through Friday.
  • If you are moving in from 9/21-9/24: at your assigned move-in check-in location
  • If you are moving in from 9/25-9/27: at your College Housing Office location where you live. Hours of operation are from 9am-4pm Monday through Friday.
  • If you are living off-campus: at the ID Card Services Office located on the second floor of the Bay Tree Campus Store.
  • ID Services Hours of operation are from 10am-4pm Monday through Friday. Opened from 10am-4pm on Saturday, September 23 and CLOSED on Sunday, September 24, 2023.
  • If you have not picked up your ID by October 6th, email idcards@ucsc.edu to schedule a pick up time. (By Appointment only).

New Student Starting Winter Quarter

If you did not submit a photo by December 1, you will pick up your card after January 5 once you submit your photo and after your photo gets approved. If you have yet to submit your photo, please go to the Photo Upload Instructions page then follow the photo submission guidelines.
  • If you are living on campus, and your photo was approved, your ID card will be waiting for you when you check-in on your move-in day.
  • If you are living off campus and your photo was approved, your ID card will be at the ID Card Services Office located on the second floor of the Bay Tree Campus Store. Check the ID Card Services website for the hours they are open.
  • If you are picking up your ID Card after January 12, your ID card will be at the ID Card Services Office located on the second floor of the Bay Tree Campus Store. Check the ID Card Services website for the hours they are open.

Please Note: You will need a government issued ID along with your UCSC Student ID number at the time of pick up.

Graduate Students, Staff and Faculty, or Replacement Cards
  • For Employees, a Recharge Form must be completed and emailed to ID Card Services prior to picking up the card.
  • Your SlugCard will be available at the ID Card Services Office located on the second floor of the Bay Tree Campus Store.

UCSC Silicon Valley Campus ID Card Pick up
  • If you are a student enrolled in a degree program at the UCSC Silicon Valley Campus: at the Silicon Valley Campus building front desk during normal business hours.

If you have any questions or concerns, please email idcards@ucsc.edu and include your name and student or employee ID number.